Frequently Asked Questions

Dog with one ear up

You will have two dedicated walkers/sitters assigned to you. In addition to your dedicated walkers/sitters, we assign a third emergency back up to ensure we always have you covered.

We ask each each client to provide three keys. Two keys are assigned to your dedicated walkers/sitters, and the third is stored in our office. All keys are marked without personal information, and stored securely at all times.

Only an employee of Paws Around Motown will ever enter your house/property.

Paws Around Motown utilizes a pet sitting app, called HANDLR, to keep you updated. You will receive a real-time push notification when we check in and check out with a GPS location so you know where we are. By clicking the chat bubble, you may then have real-time communication with your walker/sitter through the app during your walk or visit. Upon completion of our visit, you will receive photo(s) of your pet(s), a typed update of how everything went, and you can even click the “Handled” button to view where we went with your pets. Our clients often tell us that this is the best part of their day!

Yes! Paws Around Motown is licensed with the state of Michigan. Every employee is bonded and insured through our pet sitting insurance company, Pet Sitters Associates, LLC.

Yes, all employees must undergo and pass a background check prior to being employed by Paws Around Motown.

Feel free to email us, or call us at 248-729-6772