After retiring from a long career, Dawn was looking for something meaningful, fun, and a little bit challenging — and she found it in pet care. Now, as one of our trusted technicians, she brings quiet confidence, consistency, and genuine heart to every visit. With her calm demeanor and gentle voice, Dawn has a knack for earning the trust of even the shyest pets (especially those hard-to-coax cats).

She’s Pet Care Certified and Pet First Aid & CPR certified, and has spent the past 2.5 years building bonds with a wide range of pets — from energetic pups to sensitive cats and strong-willed dogs like Max, whose friendship and trust became one of her proudest wins.

Dawn believes great pet care starts with respect — for the animals, their routines, and their people. She’s known for her attention to detail, clear communication, and for always following through. Whether it’s a routine midday visit or a more complex care situation, Dawn makes sure everything is done thoroughly, thoughtfully, and with heart.

Her favorite moments? Seeing familiar furry faces on her schedule and knowing she’s part of what helps them feel safe, loved, and understood.